Services

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The Nikqik Technologies provides Amazon Connect implementation professional services. We are fully equipped to help you with an uninterrupted contact center solution implementation. We have the expertise to move your contact center to the cloud. 

Amazon Connect remains one of the easy-to-use, cloud-based contact center services that help you improve your customer experience at a lower cost. These new Amazon web services are based on the same contact center technology that Amazon customer support associates around the world use to handle millions of conversations with customers. Setting up a cloud contact center using Amazon Connect is as easy as a few clicks in the AWS Management Console, and agents can start answering calls in minutes.

Here at Nikqik, we are experts at delivering the best in contact solutions that deliver the best in customer experience leveraging on top-notch technology. We deliver the implementation of Amazon Connect with 100% satisfaction and professionalism. We partner with customers to ensure that they get the most out of Amazon connect implementation and AWS services that are focused on improving customer experience and interaction.

We cover all areas of expertise including natural language automation, AI integration, Enterprise integration, CTI, User experience design, and development of strategies for cloud migration. 

At Nikqik, we are all about helping you control cost, secure your IT infrastructure, and improve your productivity.  

With our Managed Services we can ensure less downtime, quick identification of issues, and prompt fixing of issues to get your business back on track in no time.  

Our Managed Service team is available 24*7 and just a call away. We will take care of your Amazon Connect environment.  We will also help you in the enhancement of your existing call flow and chat bots.